Contact us
Select the contact form below that best suits your inquiry.Shortcuts
Single tickets or Commuter Card
Phone +45 70 11 33 33
Every weekday from 8 a.m. to 6 p.m.
Saturdays from 10 a.m. to 3 p.m.
Youth Card
Contact the transport company from which you purchased the card. They can help you with payment, renewal, and other inquiries.
Business pass
DSB's business customer center can be contacted by phone at +45 70 13 14 15. They can help with questions about business agreements, business cards, and other services for companies.
Write to Customer Service
If you have questions about Rejsebillet, you can contact us via the app or by filling in the form. Please note that the contact form is only available in Danish.
If you disagree with a case decision
Complaints should initially be submitted to Rejsekort Customer Service via the contact forms. If you disagree with Rejsekort Customer Service’s decision regarding a case, you can submit a complaint to one of the relevant authorities listed here: