Questions and answers about Rejsebillet

Here we have compiled answers to the most common questions about the Rejsebillet app. Find help with everything from creating your account to purchasing the right ticket. You can search freely in the search field above or dive into our categories below to find what you are looking for.

General information about the app

Get to know the basic features of the app, from your user account to what you need to know when you're on the go.

Account creation

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Guide to creating your profile and instructions on how to purchase different types of tickets

During the journey

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Everything you need to know when you're on the go: How to show your ticket during inspection, follow your itinerary, and get relevant traffic information.

Prices and payment

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Find answers to questions about payment methods, security, adding new cards, and where to find your receipts.

User profile and history

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Instructions for transferring your profile if you get a new phone number, changing languages, and how to view your previously purchased tickets or cards.

Questions about ticket types

Which ticket is right for you? Get an overview of the different ticket types and find the one that best suits your travel needs.

Zone and single tickets

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Guide to purchasing zone and single tickets for buses, trains, subways, and light rail throughout the country.

Supplement tickets

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Guide to additional tickets, e.g. 1 extra zone if you need to travel further than expected or take a bicycle on the metro.

Commuter Card

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Everything about Commuter Cards and Commuter20. Learn about fixed routes, validity periods, and automatic renewal.

Youth Card

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Information about rules, ordering, and using the Youth Card for young people and students.

Special tickets

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Find information about tickets for special events, bicycle transport, group travel, or other special ticket types.

Business Card

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Questions and answers about business cards – employees' daily transportation.

Please call or write to us if you have any questions about your travels with Rejsebillet.

Please call or write to us if you have any questions about your travels with Rejsebillet. callout image